Welcome to Serene Sweets

Privacy Policy

1. Introduction

Welcome to Serene Sweets. We value your privacy and are committed to protecting your personal information. This privacy policy outlines the types of data we collect, how we use it, and the measures we take to safeguard your information.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name and email address.
• Usage Data: Information about how you use our website, including your browser type, and pages visited.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To communicate with you about your purchases.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Marketing: To send you promotional materials and updates about new products or special offers (you can opt out at any time).
• Personalization: To tailor our offerings to your preferences and enhance your shopping experience.
• Security: To protect against fraudulent transactions and ensure the security of our website.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and protected by encryption technologies. We regularly review our security practices to ensure the integrity of your information.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: [email protected]

9. Consent

By using our website, you consent to our privacy policy.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

Thank you for visiting Serene Sweets. We appreciate your trust and are dedicated to protecting your privacy.